Ordering, Warranty & Returns

Buying from Automation Networks is simple: order online with a credit or debit card, and in-stock orders are ready to ship.

How to Order

• Online: add the ANC-100e or ANC-120e to your cart and pay by credit or debit card. Payments are processed securely by Stripe.
• Request a quote: use our contact form or email contactus@automation-networks.com.
• Questions: call (832) 998-8359 or toll-free (866) 217-6942.

Shipping

• In-stock orders usually ship from the USA within about 3 business days.
• Overnight delivery to the USA and Canada, about 2 days to Mexico and about 3 days to most other countries via FedEx, UPS and other major couriers.
• We ship worldwide.

Business Hours

9:00 am – 5:00 pm Central Time. We are also available off hours for our international customers.

30-Day Money-Back Satisfaction Guarantee

If you're not 100% satisfied, return the product within 30 days of purchase for a full refund, with no restocking fee. The product must be in the same condition you received it and in its original packaging.

Lifetime Warranty

All ANC products come with a lifetime hardware warranty based on reasonable usage. If there's an issue, in most cases we'll send you a new replacement. We reserve the right to determine whether damage is consistent with reasonable use.

Returns (RMA)

To return a product, request an RMA number by calling (832) 998-8359 or emailing contactus@automation-networks.com.